Careers at jane iredale
Careers at jane iredale
Careers at jane iredale
Iredale Cosmetics, Inc. (jane iredale) is ‘the skincare makeup’ – a makeup brand committed to creating high-quality products that are good for the skin – equal parts clean ingredients, skin-loving benefits and no-fade makeup performance. Available in more than 50 countries worldwide, jane iredale is championed by skincare professionals and sold in spas, salons, and medical offices as well as premium retailers such as Blue Mercury, Ulta and Nordstrom. The company fosters an inclusive company culture where team members can grow, thrive and make a beautiful difference, both personally and professionally.
If you are interested in applying for one of our openings please submit your resume and cover letter to dchurchball@janeiredale.com.
Perks of working at jane iredale:
Parental Leave
Up to 20 weeks of leave based upon your unique circumstance
Employee Discount
75% off retail on jane iredale products
Summer Fridays
Enjoy early release on Fridays to take advantage of the Summer Sun & Fun
Paid Holidays
Floating holidays too!
Your Future
Robust 401(K) plan with a company match and free access to a one-on-one financial advisor
Health & Wellbeing Benefits
Generous company contributions to health insurance, company paid Life & Short-Term disability insurance, extensive EAP services
Hybrid Work Model
Balance work and life with options for some in-office days and some remote days for some roles
Paid Time Off
Generous time off bank that includes vacation, personal and sick time
Perks of working at
jane iredale:
Parental Leave
Up to 20 weeks of leave based upon your unique circumstance
Summer Fridays
Enjoy early release on Fridays to take advantage of the Summer Sun & Fun
Employee Discount
75% off retail on jane iredale products
Paid Holidays
Floating holidays too!
Your Future
Robust 401(K) plan with a company match and free access to a one-on-one financial advisor
Paid Time Off
Generous time off bank that includes vacation, personal and sick time
Health & Wellbeing Benefits
Generous company contributions to health insurance, company paid Life & Short-Term disability insurance, extensive EAP services
Hybrid Work Model
Balance work and life with options for some in-office days and some remote days for some roles
Available Positions:
The Beauty Advisor role handles customer service and order fulfillment for janeiredale.com. The role provides best-in-class customer service through phone, chat, email and virtual consultations. Beauty Advisors are experts in providing beauty advice and application guidance. Order fulfillment support is provided to follow through on the customer service and to process orders to be delivered to the customer. This is a full-time position located at our global headquarters in Great Barrington, Massachusetts.
Responsibilities and Duties
- Engage promptly and enthusiastically to all customer inquiries.
- Advise customers on application, color and use of products.
- Share in-depth knowledge across our range of makeup and skincare.
- Communicate clearly and politely both verbally and in written format.
- Listen and understand the needs of the customer.
- Build lasting relationships with customers.
- Handle and resolve customer concerns.
- Contribute to a team environment and workload.
- Process orders (pick, pack, ship).
Qualifications
- Computer literacy required
- High School Diploma required, AA or BA preferred
- Experience in customer service and/or hospitality preferred.
- Warm, cheerful, and enthusiastic
- Ability to prioritize
- Attention to detail and accuracy
- Passionate about makeup and skincare
- Can lift up to 30lbs.
To apply, please submit your resume and cover letter to dchurchball@janeiredale.com.
To apply, please submit your resume and cover letter to dchurchball@janeiredale.com.
To apply, please submit your resume and cover letter to dchurchball@janeiredale.com.
We exist to serve and enhance women’s lives by providing a community to explore her own beauty. Learn more about us
We use the highest quality ingredients available to ensure satisfaction with performance and coverage. Learn what makes our makeup special